Due to a power cut Tuesday 22nd May, in the evening, we have lost power to our telephones
This has blown a switch and we are waiting for a new piece of hardware to be delivered and installed
We are very sorry for inconvenience but please rest assured we are doing all we can to get up and running again
Lucy our healthcare assistant is retiring at the end of May after 10 years at Garway Medical Practice
She would like us to pass on how much she has enjoyed caring for you for the past 10 years
We have 2 female doctors and 1 male doctor
Female - Dr M Ahmed who speaks fluent Arabic - she also performs cervical smear tests to help prevent cervical cancer.
Please book a double appointment for this
Female - Dr V Kaushal
Male - Dr J Phornnarit (lead GP)
Take control of your medications by ordering online - INCLUDING an app on your smartphone or smart device.
If you do not already have an online account please bring 2 forms of identification to our receptionist (one must be a photo ID).
We are sure you appreciate that this is essential to protect your privacy!
Prescribing Wisely - See details of changes to some medications and the NHS initiative regarding medications that you can buy without a prescription (over the counter) Prescribing Wisely Factsheet
Communicating with us
- English not your first language? Click on the link in the top right corner to translate the website into many languages via Google Translate.
- Do you have a disability, impairment or sensory loss & need to receive information in a way you can easily understand?
Please open this document for details of how we can make sure you have access to information in a format accessible to you.
Welcome to Garway Medical Practice
Please open this link to read an interesting article printed in the Observer March 2019 including high praise for one of the original founders of Garway Medical Practice. Thank you very much to the Chair of our patient group for sharing this with us
Dr A J Cronin Article Observer Newspaper March 2019
We are passionate about the care we provide and believe in primary care being about caring for the individual person. We aim to provide the highest standard of care at all times. We do this by working as a team - listening to each other, our staff and to you, our patients. In this way, we ensure we are being responsive to the community and local environment.
Our Vision Statement
Our vision is to provide high quality, responsive, flexible and person-centred services that are tailored around the diverse needs of the whole community. Our strapline ‘Primary Care for People’ summarises this commitment and sets out our underlying values and ethos.
Statement of Purpose
The practice has full disabled access and a double door entrance suitable for users of wheelchairs and other mobility aids. All consultation rooms are at ground floor level. We have a wheelchair accessible toilet.
General Data Protection Regulations (GDPR)
We are sure that you will have heard about this regulation that comes into place on the 25th May.
To read more about our compliance with this and how we hold and process any information about you please open this document.
How we Use your Information & Privacy Notice - Please Open These Documents for Details
How we Share your Information
Privacy Notice - Medical Records
Fair Process & Privacy Notice - GDPR
Diabetic Eye Screening Programme Privacy Notice
We welcome all feedback, positive and negative, to help us monitor our service and make improvements
Complete the 'Friends and Family Feedback forms' in reception
Email us on firstname.lastname@example.org
Write to us
Ask to speak with the practice manager
We hope that you will be satisfied with our service but if you do have cause to complain please either ask to speak to the practice manager, write to us here for the attention of the practice manager or complete our complaints form.
We operate a practice complaint procedure as part of an NHS complaints system, which meets national criteria.
Practice Complaints Form
(Site updated 22/05/2019)