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Practice Management

Angela Reeves

Angela has worked in the NHS for over 30 years with 29 years of those in Practice Management.

She has experience in clinical commissioning and research.

Angela can be contacted at wlccg.garway@nhs.net or on 0207 616 2900.

Administration

Cristina

Amongst other roles Cristina processes many of your repeat prescription requests toforward to the Doctors for signing.

Linda

Amongst other responsibilities Linda manages the flow of patient related correspondence from the hospitals and community clinics

Reception

Ginger

On top of the receptionist duties, Ginger is also inviting ladies to have their cervical (pap) smears.

In our inner city multi-cultural population some of our female patients have no experience of the importance of cervical smears. Ginger has access to this information in many languages, please speak to her if you are unsure.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.

They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

They are instructed by the Doctors' to ask the nature of your emergency if you are requesting an urgent appointment. Rceptionists are bound by the same Confidentiality Code as all other healthcare staff. if you do feel however, that you do not wish to divulge the nature of your emergency please let the receptionist know

They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

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